{"id":9257,"date":"2018-01-01T16:06:04","date_gmt":"2018-01-01T16:06:04","guid":{"rendered":"http:\/\/bibliotheca.wpengine.com\/?p=9257"},"modified":"2025-04-29T14:59:22","modified_gmt":"2025-04-29T14:59:22","slug":"library-story-ruth-faulkner-public","status":"publish","type":"post","link":"https:\/\/www.bibliotheca.com\/library-story-ruth-faulkner-public\/","title":{"rendered":"Small Library, Big Impact: How Ruth Faulkner Library Uses RFID to Expand Its Role"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\tLIBRARY STORY\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tSmall Library, Big Impact: How Ruth Faulkner Library Uses RFID to Expand Its Role\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tJanuary 1, 2018\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\nRuth Faulkner Public Library needed to free up staff time in order to deliver on their mission of early literacy and community education.\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\nThe library converted its collection to RFID and took advantage of self-checkout and intelligent shelving to automate returns and clear space and time for programming. \n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\tLibrary staff are now able to offer assistance where and when it is needed, as well as host a full range additional of programmes for children and adults.\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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RFID: Making the most of space and staff<\/b><\/h2>

Situated in Faulkner Park Civic Precinct in the heart of the City of Belmont, Ruth Faulkner Public Library<\/a> is a vibrant and welcoming library offering the community an extensive book collection and a wide variety of programmes and events. In addition to standard library offerings, Ruth Faulkner Public Library is also the home of the Belmont Museum, which hosts displays, talks and workshops relating Belmont\u2019s history.<\/p>

\u00a0<\/p>

How does one small library offer so much?<\/b><\/h3>

In 2015, Ruth Faulkner Public Library converted its collection to RFID<\/a>, freeing up both staff time and building space. The conversion, handled entirely by library staff, was completed in just 16 weeks.<\/p>

\u00a0<\/p>

Goodbye, circulation desk<\/b><\/h3>

Moving to\u00a0RFID<\/a>\u00a0allowed the library to cut down the size of the circulation desk dramatically. After an extensive weeding project, they realigned the shelves, and the space created is now used for programming and open meeting areas.<\/p>

Patrons now use one of the three\u00a0selfCheck 1000s<\/a>\u00a0to borrow their materials. Items can be put into the RFID reader en masse, eliminating the need to scan individual materials and saving patrons time. The\u00a0selfCheck kiosks<\/a>, which can be configured to receive cash, coin and credit card payment, and offer instant access to\u00a0cloudLibrary digital content<\/a>, are compact, sleek, and extremely easy to use.<\/p>

A\u00a0smartShelf<\/a>\u00a0now handles all returns at Ruth Faulkner Public Library. The smartShelf is just as compact as ordinary library shelves but offers much more. To return items, patrons simply place their materials on the\u00a0RFID enabled shelves<\/a>\u00a0that automatically check them in. A confirmation screen assures patrons that their returns have been processed. The\u00a0smartShelf<\/a>\u00a0is a perfect solution for smaller libraries looking to automate their returns process without dedicating space for a large\u00a0flexAMH sorter<\/a>.<\/p>

Ruth Faulkner Public Library also installed\u00a0RFID premium gates<\/a>\u00a0with staffConnect gate software. When the gates detect material that has not been unsecured, staff immediately receive a message identifying the item.<\/p>

City of Belmont Chief Executive Officer John Christie said the city was the first library in Western Australia to introduce the technology-based lending system.<\/p>

\u00a0<\/p>

Hello, programming<\/b><\/h3>

Moving to RFID and installing the\u00a0selfChecks<\/a>\u00a0and\u00a0smartShelf<\/a>\u00a0freed up more than just floor space.<\/p>

\u201cIt has enabled our Library staff to provide more assistance to community members and offer more services, taking full advantage of the talents of our employees,\u201d Mr Christie said.
\u201cIn addition, any issues related to loan material are now able to be identified and resolved more quickly,\u201d he said.<\/p>

Staff are able to circulate through zones of the library, chatting with patrons and offering assistance when and where it is needed, without having to dedicate hours to checking materials in and out manually.<\/p>

The library has expanded its programmes to include book clubs, a Lego Club, regular programmes for home-school families, additional early literacy sessions, expanded primary school-aged programming, and a series of events called Curator Conversations which are offered in conjunction with the Museum.<\/p>

Staff are now able to focus on the library\u2019s main objectives \u2013 early literacy and community education. Ruth Faulkner Public Library is the creator of a programme now popular across Western Australian libraries called LETS \u2013\u00a0Learning English Through Storytime<\/a>, which brings together parents and children to learn English together through specific books and lessons. Furthermore, school-age students that need free tutoring can attend Homework Club for help with assignments and studying. This programme is very popular and nearly always full.<\/p>

\u201cWe pride ourselves on being a loud library,\u201d Mr Christie said. \u201cWe offer high-quality programmes and work hard to make sure they are all well attended.\u201d<\/p>

\u00a0<\/p>

A Bigger Future for Ruth Faulkner Public Library<\/b><\/h3>

In 2020, Ruth Faulkner Public Library got a new home. The City of Belmont created a new multi-purpose cross-generational Community Centre in Faulkner Park Civic Precinct which includes the library, Museum, senior citizens centre, office space for community service providers, cr\u00e8che, and caf\u00e9.<\/p>

Throughout the planning and building process, the library reviewed and enhanced its programme and event offerings, along with self-service and return solutions, to ensure they met community needs and expectations.<\/p>

What can be assured is that all staff on the floor at Ruth Faulkner Public Library will continue to deliver the high-quality programming and patron service and engagement, for which they have become known.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\u201cIt has enabled our Library staff to provide more assistance to community members and offer more services, taking full advantage of the talents of our employees. In addition, any issues related to loan material are now able to be identified and resolved more quickly.\u201d\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\tJohn Christie <\/span>City of Belmont Chief Executive Officer<\/span><\/cite>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\u201cWe pride ourselves on being a loud library. We offer high-quality programmes and work hard to make sure they are all well attended.\u201d\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\tJohn Christie <\/span>City of Belmont Chief Executive Officer<\/span><\/cite>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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Augsburg University\u2019s Lindell Library reimagines access with self-service technology, empowering students through flexibility and inclusion.<\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tLearn more\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

With RFID and self-service tech, Ruth Faulkner Library freed staff time, expanded programs, and became a loud, lively hub for literacy and community learning.<\/p>\n","protected":false},"author":27,"featured_media":12116,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[74,78],"tags":[],"class_list":["post-9257","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-library-stories","category-blog"],"_links":{"self":[{"href":"https:\/\/www.bibliotheca.com\/wp-json\/wp\/v2\/posts\/9257","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bibliotheca.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bibliotheca.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bibliotheca.com\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bibliotheca.com\/wp-json\/wp\/v2\/comments?post=9257"}],"version-history":[{"count":0,"href":"https:\/\/www.bibliotheca.com\/wp-json\/wp\/v2\/posts\/9257\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bibliotheca.com\/wp-json\/wp\/v2\/media\/12116"}],"wp:attachment":[{"href":"https:\/\/www.bibliotheca.com\/wp-json\/wp\/v2\/media?parent=9257"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bibliotheca.com\/wp-json\/wp\/v2\/categories?post=9257"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bibliotheca.com\/wp-json\/wp\/v2\/tags?post=9257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}